What makes OrgLAB unique?

We conduct empirical research, studying organizations in real contexts to capture the evolving interplay between technology, human behavior, and organizational structures. Our work spans from qualitative ethnographies to data-driven simulations, ensuring a holistic view of how digital transformation unfolds.

Our team brings together researchers from diverse disciplines, including business administration, sociology, computer science, and design, allowing us to bridge technical advancements with organizational realities.

By engaging directly with organizations, policymakers, and practitioners, OrgLAB transforms research into impact, helping navigate the challenges of technological change and organizational adaptation. 

We go beyond the hype, analyzing both the intended and unintended consequences of digitalization. From AI and automation to platform economies and organizational modeling, our research focuses on understanding complexity and designing actionable strategies for the future of work and innovation.

OrgLab's Team

Francesco Bolici | Scientific Director of OrgLab, Full Professor of Organization Studies. PhD in Management of Information Systems (LUISS). Marie Curie Fellow at Uppsala University (Sweden). His research examines how organizations design coordination and collaboration in contexts shaped by digital transformation and AI. He has been a Visiting Scholar at Syracuse University (USA) and Affiliate Professor at IESEG School of Management (France) for over a decade. Independent expert evaluator for the European Commission (FP7 and Horizon 2020). PI of the bilateral Italy-USA project SDR_GAI on generative AI and skills.

Raffaele Trequattrini | Full Professor of Business Administration, Scientific Coordinator of LInc Former Vice-Dean of the Faculty of Economics and former member of the Board of Directors of UniCAS. He coordinates the Laboratory of Intellectual Capital (LInc) at DipEG and has published extensively on accounting, knowledge management, intellectual property, and the impact of smart technologies on strategic control. His work on corporate governance and digital transformation has been recognized with multiple international awards.

Simona Balzano | Assistant Professor of Statistics (tenure) PhD in Computational Statistics and Applications. Her expertise covers multivariate analysis, structural equation modeling, and quantitative research methods for management. She teaches Statistics and Research Methods in Management at undergraduate and graduate levels, contributing the quantitative backbone to OrgLab's empirical research.

Benedetta Cuozzo | Associate Professor of Business Administration PhD on Big Data and knowledge governance in large enterprises. Her research focuses on intellectual capital, corporate disclosure, big data analytics, and international accounting, with over 1,100 Google Scholar citations. She is a member of LInc (Laboratory of Intellectual Capital) and SIDREA, and her work bridges the gap between digital innovation and business evaluation.

Francesco Ferrante | Full Professor of Economics, Director of ImprendiLab PhD and MSc in Economics from the University of York (UK). Former Deputy Rector of UniCAS. His research spans education economics, entrepreneurship, human capital, and labor market institutions, with a sustained focus on how skills and innovation drive economic development. He is a certified Registered Technology Transfer Professional (RTTP) and serves on the boards of Netval and the National Innovation Award (PNICube).

Fabio Nappo | Associate Professor of Business Economics PhD in Business Management. His research addresses accounting, intellectual capital, intellectual property management, and innovation management, with particular attention to how organizations create and measure intangible value. He is a Registered Accountant and Auditor, and a member of the doctoral faculty in Economics and Management for Innovation and Sustainability at UniCAS.

Alberto Varone | Post-Doctoral Researcher at OrgLab. His research examines the impact of AI on the future of work, focusing on redesigning competencies and organizational models for human-AI collaboration. Visiting PhD student at the iSchool, Syracuse University (USA). Co-author of 2 journal articles, 3 book chapters, and 9 conference papers at venues including ECIS, EGOS, and EURAM, with 19 conference presentations.

Gabriele Diana | Researcher and Adjunct Faculty Researcher at the Department of Economics, UniCAS, and Strategy and Innovation Lead at Fifth Beat. His research with OrgLab focuses on the organizational implications of generative AI, distributed work design, and the dynamics of innovation diffusion and technology regulation. Co-author of the AWARE project publications and an active contributor to OrgLab's work on AI adoption and coordination in complex systems.

OrgLab's Collaboration Network

Kevin Crowston | Distinguished Professor of Information Science, Syracuse University (USA) AB in Applied Mathematics from Harvard; PhD in Information Technologies from MIT Sloan School of Management. Fellow of the American Association for the Advancement of Science (AAAS) and ACM Distinguished Speaker. His research examines new ways of organizing made possible by information technology, with major contributions to coordination theory, open source software development, citizen science, and work in the age of AI. Former NSF Program Director for Cyber-Human Systems. Co-Editor-in-Chief of Information, Technology and People. 

Richard Baskerville | Regents' Professor, Georgia State University (USA) MSc and PhD from the London School of Economics; honorary doctorates from the University of Pretoria and Roskilde University. Recipient of the 2016 LEO Award for Lifetime Achievement in Information Systems, the field's highest honor. Editor Emeritus of the European Journal of Information Systems. His research focuses on information systems security, design science, and the interaction between information systems and organizations, with over 34,800 Google Scholar citations. He is a Chartered Engineer and holds appointments at both Georgia State University and Curtin University (Australia).

Isabelle Fagnot | Dean and Professor of Management of Information Systems at KEDGE Business School. PhD in Information Science and Technology from Syracuse University. Her research addresses behavioral issues in information systems, with a focus on organizational security and the evolving culture of the information profession. Her doctoral work was funded by a National Science Foundation (NSF) Information Technology Workforce Grant and won first place in the NSF Alliance for Graduate Education in the Professoriate competition. She also serves as Head of Accreditations at IESEG.

Carsten Østerlund | Professor and Associate Dean for Research, Syracuse University (USA) PhD in Management from MIT; MA in Social Psychology and Anthropology from Aarhus University. His research explores the organization, creation, and use of documents in distributed environments, focusing on how social and material structures together enable distributed work, learning, and collaboration. He studies these questions through in-depth qualitative and quantitative analyses across settings including citizen science, healthcare, crowdsourcing, and fintech. Over 3,600 Google Scholar citations. Former affiliation with the Work Practice and Technology Group at Xerox PARC. Close collaborator of Crowston on coordination and citizen science research, with shared connections to OrgLab's work.

OrgLab's Intern and Junior Collaborators

Francesco Tucciarone | Supervised Student, University of Cassino and Southern Lazio (Italy). His bachelor's degree thesis work explores the intersection of technology and creativity, specifically the impact of Generative AI on the game development industry. He applies Socio-Technical Systems Theory (STST) to analyze the transition from labor-intensive to capital-technology-intensive production models. His work focuses on the evolution of professional skills and the shifting creative identity of developers in the age of AI. 

Sahar Ghorbani | Intern, International graduate student at Unicas. Her work focuses on digital media, thematic analysis, and the socio-political implications of AI-Artists. Ghorbani’s research examines how AI and digital platforms reshape international communication and artistic expression in sensitive domains.

Greta Asilo | Supervised Student, Graduated from the University of Cassino and Southern Lazio (Unicas); currently pursuing a Master’s in Management delle Imprese at Sapienza University of Rome. Her research centers on organizational ambidexterity and the modernization of work structures. She is noted for her study on the implementation of the four-day work week (4DWW) within small and medium-sized enterprises (SMEs). Her work investigates how smaller firms can successfully balance operational efficiency with the innovative growth strategies required to remain competitive in a changing labor market.

Iris Bettini | Supervised Student, Public Administration Innovation Specialist, University of Cassino and Southern Lazio (Italy) Graduate of Unicas specializing in the digital transformation of public institutions. Her research examines the introduction of hybrid working models within the Italian Public Administration as a catalyst for broader organizational change. She conducted a landmark case study on the Procura Generale della Repubblica at the Court of Appeal of Naples, focusing on the cultural leadership shifts and structured training programs necessary for digital transition. Bettini’s work provides a roadmap for modernizing bureaucratic structures through technology and flexible work practices.

Relazioni annuali delle attività svolte dal Laboratorio (Link)